

RECENT HOSPITALITY & SERVICE EXPERIENCE
Bartending
Sept 2010 – Present | Variious Seattle based Companies
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Currently manage the Rotunda Bar, serving premium cocktails wine, beer, and non-alcoholic offerings for patrons pre-show and during intermissions.
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Host and point-of-contact for VIP guests in the exclusive corporate setting, cultivating meaningful, high-touch experiences.
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Recognized by patrons for personalized service, including drink recommendations, conversational connection, and thoughtful ambiance.
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Frequently troubleshoot in real time, maintain calm under pressure, and train team members on service etiquette and guest interaction.
Front of House | Shift Captain I Donor Lounge Manager
Sept 2023 - Present | Seattle Rep
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FoH roles, culminating in team leadership and donor relations management..
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Supervising FOH team members across the lobby; assigning positions and ensuring full coverage for all guest touchpoints.
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Managing the exclusive donor lounge, ensuring high-quality hospitality for patrons and stakeholders.
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Providing real-time problem solving and de-escalation, supporting over 600 patrons per show with a calm and authoritative presence.
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Training new FOH hires on guest service standards, safety policies, and operational procedures
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Utilizing POS and ticketing systems to support merchandise and concessions sales.
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Completing daily financial reconciliations and reports, incident logs, and maintenance requests to ensure smooth follow-up and accountability
The Golden Lion, London, UK
Nostalic bar that I worked at as I lived right around the corner the first four years of my life
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Serving regulars with personality, care, and plenty of pub storytelling.
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Managed solo shifts, poured pints while making sure to “top them off”, and kept the bar atmosphere welcoming and familiar.
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Navigated UK liquor laws while embracing the no-nonsense charm and humor that made The Golden Lion a neighborhood institution