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RECENT HOSPITALITY & SERVICE EXPERIENCE

Bartending   

Sept 2010 – Present | Variious Seattle based Companies

  • Currently manage the Rotunda Bar, serving premium cocktails  wine, beer, and non-alcoholic offerings for patrons pre-show and during intermissions.

  • Host and point-of-contact for VIP guests in the exclusive corporate setting, cultivating meaningful, high-touch experiences.

  • Recognized by patrons for personalized service, including drink recommendations, conversational connection, and thoughtful ambiance.

  • Frequently troubleshoot in real time, maintain calm under pressure, and train team members on service etiquette and guest interaction.


Front of House | Shift Captain I Donor Lounge Manager 

Sept 2023 - Present | Seattle Rep 

  • FoH roles, culminating in team leadership and donor relations management..

  • Supervising FOH team members across the lobby; assigning positions and ensuring full coverage for all guest touchpoints.

  • Managing the exclusive donor lounge, ensuring high-quality hospitality for patrons and stakeholders.

  • Providing real-time problem solving and de-escalation, supporting over 600 patrons per show with a calm and authoritative presence.

  • Training new FOH hires on guest service standards, safety policies, and operational procedures

  • Utilizing POS and ticketing systems to support merchandise and concessions sales.

  • Completing daily financial reconciliations and reports, incident logs, and maintenance requests to ensure smooth follow-up and accountability

The Golden Lion, London, UK

Nostalic bar that I worked at as I lived right around the corner the first four years of my life

  • Serving regulars with personality, care, and plenty of pub storytelling.

  • Managed solo shifts, poured pints while making sure to “top them off”, and kept the bar atmosphere welcoming and familiar.

  • Navigated UK liquor laws while embracing the no-nonsense charm and humor that made The Golden Lion a neighborhood institution

© 2025 by Maria Vandenburg

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